Aspen RxHealth Blog

How Clinical Pharmacists Improve Patient Outcomes

Written by Aspen RxHealth | Jan 9, 2025 4:45:00 PM

With medication-related problems costing the U.S. healthcare system over $528 billion annually, the impact on patient health and overall quality of life is undoubtedly impacted. Rising costs and an ever-changing healthcare landscape means clinical pharmacists are even more essential than ever. 

In fact, clinical pharmacists play a crucial role in reversing the trend of higher cost and weakened health by improving medication adherence, educating patients, and working alongside healthcare teams to deliver stronger care.

Understanding how pharmacists’ expertise in medication therapy management, chronic disease control, medication adherence, and patient education can help support improved outcomes can help provide a unique glimpse into the future of clinical pharmacy and its transformative impact on healthcare.

 

What does a clinical pharmacist do?

Clinical pharmacists are much more than  the people who dispense medication, they’re experts. More than just writing prescriptions, clinical pharmacists also assist with health screenings, providing  immunizations, and conducting medication reviews and patient education. All this work is done in close coordination with physicians, nurses, and providers.

Their expertise falls  at the intersection of pharmacology and patient care, which makes them an asset to any primary care team.

Typical responsibilities of a pharmacist include:

  • Medication Therapy Management (MTM): Clinical pharmacists review patients’ entire medication regimens to make sure each drug is appropriate, effective, and safe. They also identify and resolve medication-related issues, such as drug interactions or unnecessary therapies, which help with tailoring plans to the individual needs of the patient. 
  • Drug safety and adverse reaction monitoring: Pharmacists monitor patients for potential side effects or adverse reactions.
  • Patient education: Through counseling, clinical pharmacists help patients understand their medications including, why they are using their medications, when/how to take them, and why adherence matters.

Areas where clinical pharmacists improve patient outcomes

As pharmaceutical research has expanded, the role of medication therapy has as well. For many patients, that means prescriptions are an integral part of their treatment plan and essential for long term health goals.

This means that, much like medication, clinical pharmacists play a key role in improving patient outcomes. 

 

Utilizing medication therapy management

One of the most impactful ways clinical pharmacists contribute to patient outcomes is through MTM. By thoroughly reviewing and optimizing medication routines, pharmacists can identify and resolve medication issues that may otherwise go unnoticed.

For example, during a patient consultation, pharmacists can catch duplicate medications, contraindications, inaccurate dosages, and, overall, make sure all medication combinations are safe and effective.

Additionally pharmacists can also tailor these consultations to meet the unique needs of each patient. These needs can involve communicating in the patient’s preferred language for clarity, understanding cultural sensitivities, and even using insights from living in the same community to provide locally relevant advice. And, those skills can help them avoid traditional barriers to medication adherence

 

This ability to work closely with patients and tailor therapies to their individual needs, builds trust and encourages patient engagement during their consultations. This personalized approach to care improves health outcomes, patient satisfaction, and trust.

 

Improving chronic disease management

With chronic conditions on the rise and increasingly difficult to manage, clinical pharmacists are uniquely positioned to support patients in gaining control over chronic conditions. From diabetes and hypertension to asthma and more, chronic conditions all require ongoing management, much of which hinges on medication and prescriptions. 

Through regular consultations, clinical pharmacists can assist patients in adhering to their medications, monitoring disease progression, and recommending therapy adjustments as needed. This hands-on proactive approach ensures medications are adjusted depending on changes in disease progression or other comorbidities and helps patients manage their chronic conditions. This kind of engagement can help prevent complications that may come with poor health management.

Finally, clinical pharmacists also provide patient education which plays a vital role in medication management. When patients understand how their medications work and why they need them, they’re more likely to take an active role in their health. 

Reducing hospital readmissions

For healthcare providers and patients alike, hospital readmissions are a significant challenge. Unfortunately, a lot of readmissions are driven by medication-related issues like poor adherence, side effects, or misunderstandings about prescriptions. However, clinical pharmacists can help address those concerns, thereby reducing hospital readmissions.

  • Counsel and educate high-risk patients: Patients most at risk of hospital readmissions need more assistance with medication adherence. Pharmacists can tailor education to these individuals, making sure they understand medications (including proper usage, potential side effects). With this, pharmacists can reduce confusion and build confidence in patients to manage their treatments effectively.
  • Follow-up care: After discharge, pharmacists conduct timely consultations meant to address patient concerns and reinforce medication adherence in the hopes of reducing the likelihood of readmission.
  • Transition of care/medication reconciliation: A seamless transition from the hospital to a patient’s home or other care settings is crucial. During this transition period, pharmacists conduct comprehensive medication reviews to identify discrepancies like duplicate medications, omissions, or harmful drug interactions. This helps with the continuity of care from the hospital to their home. During this transition period, pharmacists work alongside caregivers and healthcare teams to establish health goals. 

Improving medication adherence

Non-adherence to medications is a widespread issue with up to nine million Americans not taking their medications as directed for a number of reasons. Thanks to the expertise of clinical pharmacists, these challenges can be addressed head-on, making sure patients get the most out of their medications.

During consultations, pharmacists explain the ins and outs of medication – why it has been prescribed and how it works to better a patient's health. They also address barriers such as the cost of medications, side effects, or complex medication regimens and how to overcome these obstacles – offering solutions like generic alternatives or simplified dosing schedules. When a patient understands what their medication is for, they are more likely to take it as prescribed. In addition, it also improves health outcomes and reduces healthcare costs. 

The future of clinical pharmacy in healthcare

As healthcare evolves, the role of a clinical pharmacist is also expanding in exciting ways.

Pharmacists are beginning to be seen as more than dispensers of medication. They are becoming essential providers, with health systems integrating them into primary care teams thanks to their expertise in medication management. This shift is timely given the challenges facing the pharmacy landscape today. The closures of local and chain pharmacies are reducing patient access to needed education and personalized support, which leaves a significant gap in healthcare accessibility.

To alleviate some of the challenges caused by these closures, technological advancements have given  patients an increase in access to care and convenience. With web-based SaaS platforms such as Aspen RxHealth’s new BeWell application, remote pharmacists can perform consultations with patients from any device and location. This is particularly impactful for individuals living in rural areas or communities where pharmacy closures have left them without nearby options for care.

In addition to remote care, BeWell further aids in making healthcare more accessible by matching pharmacists to patients based on factors like language, location, and health conditions. Thanks to these advanced features, patients can receive personalized, patient-centered care that aligns with their specific needs. BeWell looks to transform the healthcare industry by bringing patients closer to a future where access and quality are intertwined, not optional. As more patients turn to pharmacists for care, the role of a pharmacist will continue to expand, making trusted, high-quality support accessible to all. Their ability to optimize medication use, manage chronic diseases, and educate patients have a significant impact on health outcomes. The future of healthcare is truly underway, and pharmacists are set to be at the forefront of this transformation.

At Aspen RxHealth, we’re committed to giving health plans and pharmacists the tools they need to deliver exceptional care. Contact us today to learn how we can help improve health outcomes for your plan members.