Remote Pharmacists Make Clinical Pharmacy Care More Accessible

Clinical Pharmacy Services

When we think of pharmacists, we think of knowledgeable, helpful clinicians who dispense our medications and administer vaccinations. What many of us don’t realize is that pharmacists can plan a key role in increasing clinical care accessibility. Fortunately, a new clinical pharmacy model has emerged that offers an inventive way for pharmacists to serve patients remotely.

60% of the U.S. population suffers from a chronic disease requiring medication therapy management, and there’s no better clinician to provide this kind of care than pharmacists.

In our time of need for clinicians who can make a real difference in the lives of people with chronic diseases such as diabetes, cancer, and hypertension, Aspen RxHealth pharmacists continue to make a lasting impact by providing patients with the care they need—from the comfort and convenience of their homes.

In their own words, Aspen RxHealth pharmacists talk about why they joined our growing company and how they keep health plan members healthier, happier, and more adherent.

First, what is Aspen RxHealth?

Aspen RxHealth developed a proprietary algorithm and mobile app to intelligently match pharmacists with patients who need them based on geographical location, conditions, and language so that patients get the right pharmacist for their specific needs.

This has created a revolution in the way clinical pharmacy services are delivered to patients. Our unmatched 160% client retention rate shows that not only are clients’ goals being met, but they’re expanding the services we deliver to their populations.

At the same time, we’ve forged a tool that allows clinical pharmacists to practice remotely and serve individual patients in a flexible, low-stress environment—their own homes.

Aspen RxHealth has grown quickly into a community of over 7,000 pharmacists who are dedicated to their patients—and more are joining every day.

Aspen RxHealth’s benefits to patients & members


“I joined Aspen RxHealth because I want to use my clinical skills and expertise to counsel and educate patients regarding their medication therapy. It feels very satisfying to be able to make a positive impact on a patient’s life and for them to have a better understanding of their medications.”

– Areeman Saed



Aspen RxHealth pharmacists like Areeman know that patients with access to clinical pharmacy services have the highest therapeutic outcomes. And like any other clinician, pharmacists deeply care about the well-being of their patients.

Managing medications—especially for patients with chronic diseases—is complex and difficult when you don’t have access to a pharmacist who can help you understand what your medications do and exactly why and how to take them. Both patients and members benefit when they receive care, education, and assistance from clinical pharmacists.

For instance, socioeconomically vulnerable patients who live in rural areas or have difficulty getting to and from care have significantly improved outcomes when they have remote access to a specific clinical pharmacist who not only specializes in their medications but in their language.

Aspen RxHealth’s pharmacists provide this for their patients, which is a driving force behind the growth of our community. Unlike other models, we provide a platform for pharmacists to develop long-term, meaningful relationships with their patients. This ensures even the most difficult-to-reach members and patients get the health outcomes they deserve.

remote healthcare worker
Aspen RxHealth’s benefits to health plans


“I love that I can help patients take control of their prescription care. I care deeply about educating them and making them feel good about the prescriptions they take!” – Portia Wells



Aspen RxHealth pharmacists like Portia know that when patients are educated about their prescriptions—especially when they’re taking multiple prescriptions on a daily basis to manage a chronic condition—they are happier and healthier. Health plans that partner with Aspen RxHealth to provide clinical pharmacy care for their members boost the health of their membership over time. That helps pharmacists like Portia provide the services they’re devoted to providing for members.


Aspen RxHealth’s platform is easily accessible to members of all abilities, geographical locations within the U.S., and languages so that members within any health plan can get the clinical pharmacist services they deserve. From elderly Medicare Advantage members to hard-to-reach Medicaid members and self-insured populations alike – all a patient needs is access to a telephone to receive the care they need.


And it’s simple for pharmacists, too. Pharmacists simply access the Aspen RxHealth app and deliver high-quality care that drives real results.

Aspen RxHealth’s benefits to pharmacists


“I love helping people with their health. As a pharmacist, we are a valuable source of information. I was attracted to Aspen RxHealth because I enjoy providing MTM to my customers at the pharmacy, and if I could provide the same service to other customers without the distractions of the pharmacy, I could accomplish what I enjoy doing.” – Jackie Strickland



Because Aspen RxHealth is a remote platform that matches pharmacists to members within their clinical specialties, they can provide services over the phone while referencing the app, making clinical pharmacy services more accessible.

Aspen RxHealth pharmacists can serve members from anywhere in the US as long as they have an internet connection. This is a game-changer for pharmacists like Jackie and the members she serves. It’s especially impactful for those in rural areas who require frequent check-ins or face socioeconomic barriers to care.

When clinicians are under stress, it is increasingly important to protect their well-being so members receive the care they need. And what better way to increase efficiency and output than to tap into healthcare’s unsung clinical heroes – pharmacists.

Is Aspen RxHealth for you?

Whether you’re a health plan that wants to provide valuable support for your members or an at-risk provider group, health system, or pharmacy benefit manager, Aspen RxHealth can help you accomplish your unique goals.

And pharmacists hungry for more satisfying work and higher purpose can join us in our mission to revolutionize pharmacy services.


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