Many health plans may struggle to manage medication therapy services effectively because they lack the technology, workforce, or scalable infrastructure to engage members efficiently and proactively. Without the right tools, in-house teams face challenges such as low completion rates, high administrative burdens, fragmented patient engagement, and missed opportunities for enhanced medication adherence. This results in a negative impact on health plan members.
Approximately 75 million people reside in areas that lack access to healthcare providers, resulting in a significant decline in health outcomes. Additionally, patients do not take their medications as prescribed approximately 50% of the time, and in the United States, 33% to 69% of medication-related hospital readmissions are due to poor medication adherence. This growing gap in care is concerning and highlights the need for technology-driven medication management solutions, like Alliance by Aspen RxHealth.
What is Alliance by Aspen RxHealth?
In an era where healthcare organizations require more innovative and efficient ways to optimize medication management supported by their in-house teams, Alliance by Aspen RxHealth emerges as a first-of-its-kind, flexible, and scalable healthcare SaaS (Software as a Service) solution. It gives health plans and provider groups complete control over their medication management strategy, all while boosting in-house capabilities.
Built on the proprietary web-based medication management platform, BeWell with Aspen RxHealth, Alliance equips in-house teams, including pharmacists, pharmacy technicians, interns, and nurses, with the ability to deliver high-quality, CMS-compliant medication management services within a secure, cloud-based web platform. Alliance enhances the efficiency and effectiveness of in-house primary care teams, reducing administrative burdens and improving collaboration. As a result, in-house teams are better able to focus on what truly matters: patient care.
Designed specifically for health plans and provider groups in mind, Alliance by Aspen RxHealth easily integrates into your existing infrastructures, providing a seamless onboarding experience with minimal disruption. Whether your team needs a scalable healthcare SaaS solution to handle its growing demands or a more structured and streamlined approach to medication management, Alliance is designed to work for you, providing your team with the tools it needs to succeed.
A beneficial medication management system
Alliance provides health plans and provider groups with the flexibility, control, and insights necessary to optimize medication management and patient outreach. By incorporating unique features into our Alliance SaaS solution, Alliance provides in-house teams with precisely what they need to deliver efficient, high-quality care.
Whether you are looking to improve medication adherence, chronic disease management, or boost Star measure performance, our SaaS solution provides users with customizable engagement models, letting health plans tailor engagement strategies to their specific member populations.
In addition to workflow optimization, Alliance provides real-time reporting and data analytics, giving health plans actionable insights into performance metrics and member engagement. These insights drive informed decision-making, enabling teams to refine their strategies and continually improve care delivery.
Alliance also enhances member engagement by enabling care teams to connect with patients via telephone, creating stronger adherence and improved health outcomes. Powered by Aspen RxHealth’s proprietary matching algorithm, Alliance intelligently pairs patients with pharmacists based on clinical expertise, language proficiency (our pharmacists speak 28+ languages), geographic location, and more. With our matching algorithm, members receive personalized, culturally competent care that resonates with them and leads to improved health outcomes. By integrating engagement tools and strategies within the platform, patient interactions are meaningful, timely, and effective.
Key features of Alliance by Aspen RxHealth:
Empower your workforce
Alliance is built to empower in-house care teams by providing complete control over member engagement. Through Alliance’s platform, health plans and provider groups can design workflows that align with their unique care strategies, making sure that every patient interaction is personalized, efficient, and impactful.
In-house teams can also use real-time data insights to measure performance and member engagement. By leveraging tailored engagement tools, health plans can streamline operations while maintaining high-quality, patient-centric care.
Targeted member segmentation
One of Alliance’s standout features is targeted member segmentation, which allows health plans to assign specific patient populations by contract or service type to their in-house teams. Segmenting members makes sure that each patient group is managed by the most appropriate care professionals, which optimizes care delivery and outcomes.
Support when you need it
With Alliance, health plans and provider groups have the backup support they need to maintain quality care delivery, even during peak enrollment periods or operational surges. With access to Aspen RxHealth’s extensive network of licensed pharmacists, organizations can scale their medication management efforts without compromising quality or efficiency.
With the help of our pharmacists, Alliance connects patients with multilingual pharmacists proficient in over 28 languages and experts across 50+ clinical specialties. This allows every member to receive personalized, culturally competent care.
Shared member management
Another notable feature of Alliance is its shared member management. With shared member management, users can collaborate between their in-house team and Aspen RxHealth’s extensive network of pharmacists.
This capability makes sure that member populations can be shared and managed, allowing healthcare organizations to expand their reach, improve their overall efficiency, and optimize patient care. With shared member management, teams can work in unison, while maintaining continuity of care, all while leveraging the expertise of Aspen RxHealth’s clinical pharmacists.
Why choose Alliance by Aspen RxHealth?
Alliance by Aspen RxHealth is designed to empower health plans and provider groups with a smarter, more efficient approach to medication management. By combining advanced technology with flexible program management, Alliance ensures your team has the tools and support needed to drive better health outcomes.
- Scalable, flexible program management: Alliance by Aspen RxHealth adapts to your team’s capacity and the evolving needs of your members. Whether your in-house team handles all consultations or you delegate select populations to our expert pharmacists, the platform provides seamless collaboration. This flexibility allows you to engage with members and improve their health outcomes.
- Advanced technology for streamlined operations: Alliance provides an integrated, end-to-end medication management SaaS solution tailored specifically to your organization’s needs. Plus, secure, cloud-based access not only provides the highest level of data security, but peace of mind too.
- Reduce administrative burden and improve efficiency: Alliance simplifies your processes with built-in guided consultations, automated workflows, and seamless reporting, creating faster, more effective outreach. By reducing administrative complexity, the platform frees up your team to focus on what matters most: improving member care and driving better health outcomes.
- Data and reporting: Alliance provides real-time analytics to track engagement rates, consultation effectiveness, and overall program success. With customizable and automated CMS-compliant documentation and reporting tools, you can gain deep insights into key metrics such as medication adherence, health outcomes, and member satisfaction. This data-driven approach allows health plans to make informed decisions, optimize program performance, and continuously improve care delivery, making sure that resources are used efficiently and results are consistently achieved.
Advance patient care with Alliance by Aspen RxHealth
Are you ready to take patient care to the next level? Alliance by Aspen RxHealth empowers health plans to take control of their medication management strategies, improving both care delivery and operational efficiency. With its scalable and flexible program management, advanced technology for streamlined operations, and the ability to reduce administrative burden, Alliance is designed to adapt to your needs while delivering measurable outcomes.
Ready to see how Alliance can transform your medication management program? Contact Aspen RxHealth for a demo today and take the first step toward a more efficient, flexible, and effective SaaS solution for your health plan.